The hotel offers amenities for your comfortable stay and unforgettable experiences
Well-Equipped Kitchen
“The kitchenette was excellently stocked, allowing me to prepare delicious breakfasts every day of my stay.” view full review
Quiet and Accessible
“The quiet atmosphere and easy access to facilities made my stay very comfortable and relaxing.” view full review
Refreshing Pools
“With three clean and inviting pools, I enjoyed every moment of relaxation, often having them all to myself.” view full review
Cozy Comfort
“The bedroom featured a super comfy bed and clean ensuite, ensuring a restful sleep throughout my stay.” view full review
General
Smoking allowed in designated areas
Wi-Fi
Free parking
Safe deposit box
Express check-in/ -out
No pets allowed
Security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Picnic area/ Tables
Children
Cots
Spa & Leisure
Saltwater pool
Heated swimming pool
Sun loungers
Garden area
BBQ facilities
Shallow end
Room features
Air conditioning
Mini-bar
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
3-11 Water Street,
Cairns,
Australia,
4870,
Queensland
Map view
3-11 Water Street,
Cairns,
Australia,
4870,
Queensland
City landmarks
71/73-75 Esplanade
Cairns Night Markets
900 m
Market
Rusty's Markets
890 m
Green Island
Green Island
1.5
km
Museum
The Cairns Museum
830 m
Gallery
Cairns Regional Gallery
1.1
km
Aquarium
Cairns Aquarium
650 m
Library
Cairns City Library
700 m
Park
Muddy's Playground
1.1
km
Zoo
Cairns ZOOM and Wildlife Dome
1.4
km
Garden
Cairns Botanic Gardens
3.4
km
Gallery
Samurai Gallery Australia
670 m
52-54 The Esplanade
Cairns Cenotaph
970 m
The Esplanade
1876 Landing Party
1.1
km
Gallery
KickArts Contemporary Arts
830 m
120 Mulgrave Rd
Cairns Showgrounds
820 m
Gallery
Michael Seebeck Gallery
760 m
Shop 4
Underart Gallery
840 m
Gallery
Doongal Aboriginal Art Gallery Cairns
930 m
58 Lake St Suite 3-4
Foot and Body Massage
780 m
Great Barrier Reef
Michaelmas Cay
1.4
km
Wooroonooran Bartle Frere
Josephine Falls
1.2
km
1 Spence St
Cairns Marlin Marina
1.6
km
Nearby
Church
St Monica's Cathedral
370 m
Park
Munro Martin Parklands
370 m
Public Building
Cairns Regional Council
590 m
1/47 Shields St
Bones and Jones
370 m
Mall
Coles Cairns Central
370 m
Green Arrow Walk
590 m
Theatre
Cairns Performing Arts Center
370 m
Mall
Kmart Cairns Central
370 m
Restaurants
Providore Amore
280 m
113 Sheridan St
Mi Piace Espresso Bar
410 m
119 Sheridan Street Opposite Munro Martin Park
Tarzan Cafe
460 m
Shop 10 129 Sheridan St
Goong Korean & Japanese Restaurant
480 m
16 Aplin St
Muffin Break
440 m
Cairns Central Shopping Centre 1-21 McLeod St
Wara Sushi
440 m
Cairns Central Shopping Centre 1-21 McLeod St Shop 144
sayheyuan taiwan cuisine Cairns
540 m
45 Sheridan St
Limmy Malaysian
570 m
80 Sheridan St
Reviews and Ratings
Feedback from previous guests about their experience.
92%
liked the hotel and would stay again
great location
luxurious facilities
pricey dining
no breakfast options
9.2/10
Perfect
Rooms
8.3
Location
9.1
Service
9.0
Dining
7.6
Guest reviews
9.2/10
based on 7 reviews
3.5/5
based on 691 reviews
8.2
8.2/10 based on 2347 reviews
#28 of 101 Speciality lodging in Cairns based on Tripadvisor
Elizabeth
United Kingdom,
February
2024
9.0/10
This hotel is a gem! The rooms are spacious with amazing balcony views. The service is top-notch with a super attentive after-hours manager and convenient laundry service. The location is unbeatable, right in the heart of the city with easy access to major shopping centers. The dining offers delicious light snacks. The facilities are modern and luxurious, making the stay extra comfortable.
Rooms
9.0
The rooms are spacious, and I loved the balcony view.
Service
9.0
The service was exceptional, especially with the after-hours manager always available. The laundry service was a big plus.
Location
10.0
The hotel's location is perfect, right in the heart of the city with easy access to major shopping centers.
Dining
8.0
The dining experience was excellent with delicious light snacks.
Facilities
9.0
The facilities are modern and luxurious, adding a touch of convenience to the stay.
great location
pricey dining
Mike
United Kingdom,
January
2024
8.2/10
The hotel is lovely and clean, with friendly staff. The rooms are spacious, but the Wi-Fi is not complimentary. The location is convenient for shopping, but there are limited dining options nearby.
Rooms
8.0
The Double bed room with a balcony was spacious and comfortable.
Service
9.0
The staff, including the after-hours manager, were very welcoming and offered laundry service. A welcome drink was a nice touch.
Location
9.0
The hotel is extremely close to the shopping center and conveniently located near everything we needed.
Dining
7.0
While the dining options were limited, the side dishes were delicious. The price was worth the quality.
Facilities
8.0
The hotel offers tours and ticket assistance, which was very helpful for exploring the area.
friendly staff
limited dining
Ian
United Kingdom,
January
2024
8.2/10
The hotel is in a convenient location close to the shopping center and a short walk to the CBD. The rooms are spacious with a lovely balcony overlooking the cafe, but the handmade pasta in the dining area was not as tasty as expected. The service was exceptional, especially with after-hours management available. The facilities were modern and well-equipped.
Rooms
8.0
The room with a double bed and balcony was spacious and comfortable.
Service
9.0
The service was exceptional, especially with after-hours management available.
Location
9.0
The hotel is conveniently located near the shopping center and CBD, with easy access to cafes and restaurants.
Dining
7.0
The handmade pasta in the dining area was not as tasty as expected.
Facilities
8.0
The facilities were modern and well-equipped.
Jim
United States,
November
2023
9.2/10
I had a wonderful stay at this hotel. The rooms are spacious and offer a balcony with a 'Double' bed, making my stay extra comfortable. The service was exceptional, with an after-hours manager available and great amenities like laundry service, welcome drinks, and tours/ticket assistance. The location couldn't be better, very close to the main shopping mall and Cairns central shopping center. The dining experience was superb, offering traditional Marche products. The facilities were top-notch, providing everything I needed for a pleasant stay.
Rooms
9.0
The rooms were spacious and cozy, with a lovely balcony and a comfortable 'Double' bed.
Service
9.0
The service was outstanding, with an after-hours manager available at all times. The laundry service, welcome drink, and tours/ticket assistance added great value to my stay.
Location
10.0
The hotel's location is unbeatable, very close to the main shopping center and all the activities in Cairns.
Dining
9.0
The dining experience was exceptional, offering delicious traditional Marche products that exceeded my expectations.
Facilities
9.0
The hotel's facilities were excellent, providing everything I needed for a comfortable and enjoyable stay.
Great location
Stanley
United Kingdom,
June
2023
7.8/10
The hotel is ideally located next to Kuranda railway, but be ready for some early morning noise from trucks. The rooms are spacious and modern with a double bed and a balcony, offering a great view. The service is impeccable, with an after-hours manager available and additional perks like laundry service, a welcome drink, and tours/ticket assistance. The dining experience, especially for eggs Benedict, is top-notch. However, the facilities could be improved.
Rooms
8.0
Spacious and modern rooms with a double bed and balcony, offering a great view.
Service
9.0
Impeccable service with an after-hours manager available, laundry service, welcome drink, and tours/ticket assistance.
Location
7.0
Conveniently located next to the Kuranda railway, but be prepared for some noise from trucks in the morning.
Dining
9.0
Top-notch dining experience, especially for eggs Benedict.
Facilities
6.0
Facilities could be improved.
Richard
United Kingdom,
June
2023
8.0/10
The hotel is in a prime location, close to a major shopping center and just a short walk from the Esplanade. The rooms are spacious and come with a balcony, offering a great view. The service is outstanding with attentive staff, although the dining options are limited. The facilities are modern, including after-hours manager assistance and tour/ticket services.
Rooms
8.0
The rooms are spacious and come with a balcony, offering a great view.
Service
9.0
The service is outstanding with attentive staff.
Location
9.0
The hotel is located close to a major shopping center and just a short walk from the Esplanade.
Dining
6.0
The dining options are limited.
Facilities
8.0
The facilities are modern, including after-hours manager assistance and tour/ticket services.
Aaron
United Kingdom,
April
2023
8.4/10
The hotel is a gem! The rooms are cozy and clean, the staff is beyond helpful and kind. However, dining options were lacking in variety. The services offered are worth the stay, like the after-hours manager and tour assistance. The location is unbeatable, close to shopping centers and a quick walk to the Esplanade. The dining experience though not perfect was decent with fresh local vegetables. Overall, a great value for the money with lovely facilities like a pool.
Rooms
8.0
The rooms were cozy and clean with a double bed and balcony.
Service
9.0
The service was exceptional, with an after-hours manager available and great assistance from the staff.
Location
10.0
The location couldn't be better, near major shopping centers and within walking distance to the Esplanade.
Dining
7.0
The dining experience, while not extravagant, was decent with fresh, local vegetables.
Facilities
8.0
The facilities were convenient and enjoyable, particularly the pool area.
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